Our Promise
You Have Our Word On It
MISSION STATEMENT
At Crane 1 we pride ourselves in providing the highest valued services and quality products in the overhead material handling markets by creating mutually profitable and trusting relationships with Crane 1 clients. Embedded in Crane 1 culture are five Core Values: Accountable, Safety Conscious, Positive Collaborative Problem Solvers, Humility and Passionate Customer Service as a guide in every decision that we make.
CORE VALUES
Safety Conscious
➢ We are committed to protecting the safety and health of our employees, our customers, and the citizens of the communities in which we are located.
➢ We are always are mindful and demonstrate the commitment to safety knowing that this is the most potent factor in the prevention of accidents.
Self-Driven and Accountable
➢ We are self-directed, with high energy and are not reliant on others to provide motivation for us to perform our jobs well.
➢ We make commitments with care, and then live up to them. In all things, we do what we say we are going to do without reminders from others to “get it done”.
Positive Collaborative Problem Solver
➢ Our attitudes are a powerful tool. They can be used in a constructive or destructive manner.
➢ We will support and encourage “constructive dialogue” and active debate. We cannot support negative influences that affect individuals or the Crane 1 team and we as individuals in the company cannot allow this type of behavior to infect the team?
➢ If our team members have concerns or issues, then it is encouraged that those are discussed, and those individuals who identify the issue/concern also provide potential solutions that could alleviate their concerns
Humility
➢ If we make a mistake …. we own it…we learn from it……and move forward.
➢ We understand that our success is the collaboration of many team members and we humbly complement our team over our own personal gain.
Passionate Customer Service
➢ We feel a sense of urgency on any matters related to our customers.
➢ We own problems and we are always responsive.
➢ We are customer driven both internally and externally.
➢ We strive to exceed customers’ expectations with superior service, and high integrity while constantly asking for feedback on what we could have done better.